FAQ
Client Services
Assistance & Inquiries
Shipping & Delivery
Do you ship internationally?
Yes. BREATHECASA offers complimentary worldwide shipping to over 50 countries. Whether you are in New York, London, Dubai, or Tokyo, we ensure your luxury accessories arrive safely. All international orders are shipped via express couriers (DHL/FedEx) with tracking.
How long will my order take to arrive?
For our iPhone 17 and Apple Watch collections, please allow 1-3 business days for order processing. Once dispatched:
- USA & Canada: 5-7 business days
- Europe & UK: 4-6 business days
- Rest of World: 7-10 business days
Product & Compatibility
Are your cases compatible with MagSafe?
The majority of our collection is engineered for full MagSafe compatibility. Cases featuring the Louis Vuitton-style canvas or Prada-style leather are designed with built-in magnetic rings to ensure seamless charging and accessory attachment. Please check the specific "Features" tab on the product page to confirm.
Do you have cases for the new iPhone 17 Series?
Exclusively at BREATHECASA, we have curated designs specifically for the entire iPhone 17 lineup. This includes precision-fit cases for the iPhone 17 Pro Max, the iPhone 17 Pro, and the ultra-slim iPhone 17 Air.
What materials are used in your bands and cases?
We source only premium materials to match the aesthetics of high-fashion houses. Our inventory includes Saffiano Leather, Coated Canvas (Monogram/Damier prints), Aerospace-grade Aluminum (Rimowa style), and hypoallergenic Stainless Steel for our watch bands.
Returns & Gifting
What is your return policy?
We invite you to experience BREATHECASA risk-free. If you are not entirely satisfied with your purchase, we accept returns of unworn items in their original packaging within 14 days of delivery. Please contact our Concierge team to initiate a return.
Do you offer gift packaging?
Every BREATHECASA order is an unboxing experience. Your items will arrive in our signature matte-black boxes, wrapped in protective dust bags, making them the perfect gift for yourself or a loved one.